Banish Boring Training Sessions
One of the areas of my work that I love the most is when I meet a trainer who says that they have a programme to design that is on a really challenging topic which they are finding hard to bring to life. A recent example I am working on is Assessing Credit Risk in Professional Practice. I can tell that you are already looking excited about this topic! You probably want to sign up now for me to run the session for your team. But just in case this topic doesn’t fill you with heart felt joy then read on and see how you might approach a seemingly dull subject like this.
If you are already excited and want to book a place check out my clients website!
The main challenge that the trainer faces is resisting the feeling that face to face sessions must be used to explain the legislation and guidance. Face to face time is too precious to waste by verbalising what would work as a set of hand-outs or a self-explanatory slide show. We have to move away from the idea that we have to verbalise stuff for it to be learning. I can read a lot quicker than you can talk so just let me get on with the reading or give me an audio podcast to listen to. Please don’t just stand there talking at me!
There are ways you can use the time with people in a room so much more effectively than talking at them..
Tip 1: Separate background knowledge from discussion and stimulation
- Provide in advance a set of self- explanatory Powerpoint slides to work as a slide show. Avoid using lots of bullets, try using different visuals to bring this material to life.
- Create an attractive detailed written guide to the legislation and guidance.
- Create on line learning questionnaires to check knowledge before or after.
Tip 2: Engage people with the topic
- Its about hearts and minds so find reasons for people to listen. I once used real press releases about breaches in data protection to get people to realise how serious it can be when it all goes wrong.
- Run a face to face group session which encourages participants to discuss a range of different scenarios and to explore the consequences of breaches in the legislation.
- Work with the group to generate some tips to create a check list to use when assessing risk
- Create some fact cards using the information in your hand-out pack and get participants to use these cards to assess typical situations they may face. An example I created for the credit management course was selecting the best search to do when your organisation has no budget for credit checking.
Tip 3: Brief Everyone about the Training
- Make sure everyone in the organisation knows about the training and what you are planning to cover. This will help to ensure that the right people attend and that they know why they are attending the training.
- In your publicity talk about the benefits of attending the training, in the case of credit management it will save your organisation taking on a client who never pays their bill!
The most important thing is about the commitment of the leadership to the training, leaders can have a big influence on training being seen as more than just a “one hit, big tick” event. Effective leaders will make sure that the training becomes part of the way that things are done and provides a safe place for practice and follow up to happen. The trainer can do wonderful tricks to make most topics come alive but if the training is not taken seriously in the organisation then there is no return on the investment and this must be the most boring message for organisations to get!
If having read this you want to attend a programme on Credit Risk Assessment for Chambers and Law Firms then you can book a place at